Report Abuse

Report any form of abuse activity with respect to any of our services

We take all reports of abuse very seriously. If you are aware of someone breaching our terms of service or the law whilst using our network, please submit an abuse report using the form here or email us at support@affordablehost.co.za

How we address abuse complaint

  • Our Abuse team will go through the complaint to determine the type of abuse.
  • All reports are reviewed and investigated promptly to ensure that our network is used in accordance to our Terms and conditions and our Acceptable Usage Policy.
  • In case of compromised/hacked domain, a warning will be sent to the domain registrant. If the registrant fails to remove the unauthorized content, the domain will be suspended.
  • All abuse reports will be investigated within 48 hours from the time of being reported, and if appropriate action will then be taken
  • In case of deliberate abuse such as Phishing/Malware/419 scam/Child Pornography the domain name will be suspended immediately.

Infringing on Trademark

If you believe that your complaint is about Trademark infringement the best course of action will be to report your complaint to a UDRP (Uniform Domain-name Dispute Resolution Policy) arbitration provider. You can learn more about the UDRP process on the ICANN website.

Abuse complaint Form








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